Policies



DISCLAIMER

At Hôtel Vetements we make clothes that tell the unique stories of beautiful antique fabrics and materials. This means that some pieces might carry some tear and wear. This is all part of the story that you bring forward when wearing our clothes. 

 

DELIVERY POLICY

We do our absolute best to deliver your order as quickly as possible, and we aim to ship your order within one week following confirmation of your order. Delivery may take longer due to regular customs, please kindly understand the possible delay and patiently wait some time. Before placing your order, you will be informed of the delivery details and fees, and after approving your order, you will receive a confirmation email. The standard delivery fee for addresses in Europe is 15 euros and for Denmark 6 euros. For orders outside of Europe we charge a standard delivery fee of 25 euros. 

 

SHIPPING

All items are shipped through Postnord's secure traceable priority mail. International orders are also shipped with Postnord's secure traceable mail with tracking number. 

PAYMENTS

Payment methods available on hotelvetments.com are the following:

 

VISA, MASTERCARD, AMERICAN EXPRESS, MAESTRO, SHOP PAY, APPLE PAY, GOOGLE PAY, MOBILEPAY

HEAD QUARTERS

Maglekildevej 18 tv

1853 Frederiksberg C

Denmark